Problems with cookies

Either your browser does not support cookies or you need to activate cookies in your browser in order to use the selected feature.

Cookies are pieces of information that a Website transfers to your computer to keep track of your information. A browser that supports cookies is required before a user can login to the site. We use cookies to personalize maintain user preferences (such as chosen language) throughout your visit, as well as to maintain your login status. We do not use cookies for any other purpose. Please see the ePALS privacy policy for further information.

To activate cookies follow the following procedure (Note that this process will vary in some browser versions):

Internet Explorer Users

For Internet Explorer version 6:

Microsoft Internet Explorer version 6 uses a series of default security levels. Changing to a higher security level may disable cookie acceptance without your being informed of this change. Fortunately, it's possible to enter the addresses of sites that you wish to receive cookies from regardless of the current security level.

Internet Explorer 6 options

  1. While IE 6 is loaded, click on the "Tools" menu and select "Internet Options".
  2. Click on the "Privacy" tab in the window that appears. You should see something resembling the screenshot above.
  3. Notice in the section under "Web sites," where the text reads, "To override cookie handling for individual Web sites, click the Edit button." Click the "Edit" button there.

    How to exempt a site from cookie restrictions

  4. In the window that appears (see screenshot above), enter "epals.com" in the "Address of Web site" field and click the "Allow" button.
  5. Click "OK"

For Internet Explorer version 5:

For Internet Explorer Users: Internet Options

  1. Go to the "Tools" Menu
  2. Select Internet Options
  3. Click on the Security Tab
  4. Double Click on the icon labeled "Internet"
  5. Click on the button labeled "Default Level"
  6. Use the slider on the left to select "Medium Security"
  7. Click OK.

For Internet Explorer 4:

  1. Under the option
  2. In the new window, choose the tab
  3. Press the button

For previous versions of Internet Explorer:

Users of versions 3 and below of Internet Explorer may have problems accessing the site even if cookies are activated in your browser preferences. We recommend that these users download an updated browser from Microsoft or Netscape.

Netscape Users

For Netscape Users: Preferences
  1. Go to Options or Preferences.
  2. In the new window that appears, click the "Advanced" item.
  3. Select either "Accept all cookies" or "Accept only cookies that get sent back to the originating server".
  4. Click "OK"

Other Browsers

Virtually all modern browsers will support cookies. If your chosen browser isn't mentioned above, try viewing the "Preferences" or "Options" for your browser and looking for the security or privacy settings. There are often several choices for cookie acceptance:

  1. Accept all cookies - accepts cookies automatically
  2. Ask before accepting - the browser will prompt you to ask whether you wish to accept a cookie or not
  3. Accept only from originating site - the browser will not accept cookies from sites other than one you are visiting
  4. Do not accept cookies - no cookies will be accepted.

Generally, any setting other than "Do not accept" will allow you to navigate the site without restriction.